HEAD OF OPERATIONS (PROPERTY)

Phil Rands

£45 – 50k DOE + Benefits – London, N11

A Head of Operations is needed to join a leading provider of Property Guardianships. Expect to take a leadership role ensuring different departments achieve the effective operational running and future delivery of Facilities Management services. 
Providing peace of mind to property owners through enhanced Property Guardianship, this innovative company expertly secure and maintain vacant properties with their bespoke end-to-end solution, creating aspiring communities and offering working professionals affordable and flexible living opportunities. Due to exciting growth, they are now seeking a Head of Operations who has excellent data analysis skills to join the Senior Management team.
Working to the highest standards of service for customers, the Head of Operations will utilise their experience of setting up, running and managing high profile FM contracts within large organisations to ensure communication between departments is ongoing to maintain an environment of continuous improvement.
The successful Head of Operations will play a key role in developing the future delivery of FM services, you will do this by:
  • Taking on day-to-day management of the departments you are responsible for, ensuring they are performing and delivering against targets.
  • Ensuring commercial performance is at the forefront when reviewing opportunities and risks on site.
  • Being responsible for Facilities, Health & Safety, Operations and Security on site and surrounding properties owned by the company.
  • Organising, negotiating and managing contracts and suppliers.
  • Monitoring budgets, maximising revenue streams and profit. 
It will be your ability to stay ahead of the game, and your excellent organisational and communication skills that ensures future plans are clearly laid out for everyone to follow. 
To qualify… You should be a Head of Operations / Operations Manager / General Manager or similar with a CV that demonstrates:
  • Proven experience of leading Operation management in a large and complex organisation.
  • Successful leadership and management skills.
  • Excellent data analysis skills and report writing to present accurate, clear and concise reports to inform monitoring and decision making.
  • Hands-on experience with budgeting, risk management and cash flow management.
  • Excellent knowledge of data analysis and forecasting models.
  • Strong IT skills with experience of developing Finance systems and software.
  • Excellent written and verbal communication skills, excellent interpersonal skills. 
  • Proficient in use of MS Office packages including expert use of Excel.
  • You are commercially astute, articulate, technically strong, dynamic, insightful and influential leader with the ability to operate at both strategic and operational levels.
  • You are energetic, highly motivated, with an enquiring mind and passion for excellence and innovation in pursuit of business growth and success.
Working for a fast-paced, buzzing company, you will be someone who can take the initiative and get the job done – thriving under pressure and enjoying being part of the team. 
In return you can expect:
  • Local offices with free parking
  • Bright office with free tea, coffee, bottled water and snacks. Premises is also situated on a lake and there is an onsite cafeteria with lots of indoor and outdoor seating
  • The office also has a break out room with 55inch tv with Netflix
  • Lending library with self-development books
  • Courses offered for job specific development and full onboarding package for new team members
  • Regular team social events